Once you’ve planned your trip , visit [www.chauffeur-guide.com]. Enter your travel dates and destination details. You’ll be able to browse through available chauffeur guides and request a quote.
After submitting your request, we will email you within 24 hours with the estimated cost and confirmation of the chauffeur’s availability.
To confirm your journey, accept the quote and pay 30% of the total price online. You will receive a payment receipt once the payment is processed.
The remaining balance is due 30 days before your trip. Once the payment is completed, we’ll share your chauffeur’s details so you can communicate directly with them.
If you haven’t received a response within 24 hours, please check your spam/junk folder. If it’s not there, contact our customer service for assistance.
Yes, after the final payment is made and your booking is confirmed, we’ll provide you with the chauffeur’s contact details so you can discuss any specific needs or preferences.
For cancellation policies, please refer to our terms and conditions on the website, or contact our support team for detailed information regarding refunds and changes.
Credit Card: We will send you an invoice email with a link to a secure online payment page: you will then be able to proceed to payment by credit card.
International Bank transfer: We will send our bank details(SWIFT). Transaction costs to be paid by the client
Yes, all online payments are processed through a secure payment gateway. You will receive a confirmation receipt after each transaction.
If your travel plans change, please contact us as soon as possible. We’ll do our best to accommodate changes, subject to availability and our modification policy.
Yes, based on your preferences and availability, you can select from the available chauffeurs when you enter your journey details on our website.
Standard luggage policies allow one carry-on bag (23 kg per pcs) and one personal item(7 kg per pcs).
Our vehicles are neat and hygienic, Wi-Fi-enabled, and equipped with complimentary bottles of water and face wipes to enhance your comfort during the journey.
Our chauffeurs are more than just drivers; they are expert travel companions. Each chauffeur has deep knowledge of the destinations, including local hotels, eateries, and places of interest. They are well-experienced and trained to offer a comfortable and enjoyable journey, maintaining a high level of professionalism and courtesy. Dressed in neat, white uniforms, our chauffeurs are punctual, efficient, and equipped with good communication skills. They also have a wide network of local contacts to provide an authentic experience of each location's culture and flavor. Safety is paramount, with real-time updates on road conditions to ensure a smooth journey and adherence to safe driving habits.
